FAQ

Europe’s no.1 Loyalty App & CRM for Coffees Shops, Deli’s, Bakeries, Restaurants & more! We provide venues with their paperless loyalty card on the Embargo app & allow them to actively manage their regular customer base via the Embargo Portal (CRM). This means direct communication with customers via 6 different channels and access to in depth analytics and data to help you drive more business.

Your regular customers are vital for your business. Did you know that 75% of consumers will favour a brand if there is a loyalty program that rewards its members? However, do you know who those loyal customers are? Do you know how many stopped returning? How many regulars you actually rely on? How do you communicate with them? What do you do when they stop coming? With Embargo you can not only provide them with an easy-to-use eco-friendly loyalty card to drive more repeat business, you can also use our Embargo Portal (CRM) to communicate with them and access crucial data analytics. Data shows that Active Customer Management is one of the most important aspects to run a successful business.

A loyalty app is a digital, eco-friendly version of the traditional loyalty card. It allows customers to earn and keep track of their loyalty stamps on their phones ensuring they never get lost or forgotten.

If regulars are the most important customers you have, we will finally show you how many you have, who they are and how often they visit. You will be able to communicate with them, reward them and drive maximum repeat business and spend.

Embargo is easy to set up. We can set up your business within 1-3 working day.

Yes, you’re in control. You decide how and when you want to reward your regular customers. You can even design your very own loyalty card! Your venue will be listed to all Embargo users on the Embargo Loyalty App. Because it’s your own loyalty program customers can only redeem your rewards with the stamps they earn at your venue or across multiple locations of your brand.

Yes indeed! You can do it via the Portal (CRM) or if you need a hand at any stage, we are always here to help.

Embargo is a fully contactless digital solution and we make sure that your customers and your staff stay safe.

Yes, you can set up your own loyalty program across all of your locations and control them from a centralized Embargo Portal Account.

Your customers will collect stamps through the Embargo Loyalty App where your venue and loyalty card are listed. They can then redeem the rewards through the loyalty app.

Yes – there are multiple ways to ensure your customers can move their stamps over to Embargo. Our Team will help you to do it.

We are always happy to help. Get in touch at join@embargoapp.com